Introduction:
These policies aim to define controls and standards for organizing the training process to ensure the quality of e-learning practices. We regularly update them in collaboration with relevant authorities in the Kingdom, incorporating global best practices to maintain consistent e-learning quality across all formats. This section outlines the terms and regulations for using the Noor Al‑Aziziya Health Training Center platform. By registering on the platform, you agree to these terms. If you do not agree, you are not authorized to use its services.
1. Attendance Policy
Attending synchronous lectures on our e‑learning platform counts as regular attendance. Missing 25% or more of combined in-person and online session hours will result in disqualification from receiving an attendance certificate.
2. Account Creation, Registration & Payment Policy
If you register for a paid course, you must provide payment details such as card name, credit/debit card number, and expiration date.
We have the legal right to choose any payment method and expect that the information you provide is accurate and complete.
We may use third‑party services to process payments. By submitting your information, you consent to sharing it under their privacy policies.
Full payment is required within 72 hours of registration; otherwise, we reserve the right to cancel your enrollment.
Upon successful registration and payment, you will receive an email confirmation and receipt.
Payment receipt confirmation will be sent within 5 business days—if not, please contact us.
We reserve the right to refuse or cancel your order at any time (e.g., due to course unavailability, pricing errors, or invalid requests).
We may cancel registration if fraud or suspicious activity is detected.
We may cancel any course you registered for without prior notice; in that case, you will be refunded within 2 weeks.
Cash payment may also be made at the event venue’s registration desk.
3. Cancellation & Refund Policy
To cancel, contact us at least 3 weeks before the course starts. A 25% cancellation fee will apply.
No refunds will be made after this deadline.
Cancellation requests should include name, email, confirmation number, and amount paid, sent to info@noor.med.sa.
We’ll notify you in advance of any changes in course fees, giving you the option to withdraw before changes take effect.
Continuing to use the service after fee changes implies acceptance of new fees.
4. Content Policy
You may publish content (text, graphics, videos, etc.) on our platform, and you are responsible for its legality, accuracy, quality, integrity, and ownership or right to use it.
By publishing content, you affirm that it is your own creation or that you have full rights to use it and grant us licenses as specified here.
You guarantee your content does not infringe on others’ privacy, publicity, copyright, contractual rights, or other third-party rights. We reserve the right to terminate accounts that infringe copyrights.
We do not claim ownership of your content, but by posting, you grant us a license to use, copy, modify, distribute, publicly display, and promote your content on our platform and others. This includes display to other users.
We reserve the right to monitor, edit, remove, or reject any content that violates our policies or is harmful/unacceptable. You also grant us a license to reuse or modify your content for marketing or similar purposes.
All platform content (excluding trainer uploads) remains the property of Noor Al‑Aziziya. You must obtain written permission to reuse or redistribute it for commercial or personal gain.
5. Analytics
We may use third-party providers to monitor and analyze how you use our services.
6. Intellectual Property Rights
“Intellectual Property Rights” include current and future rights under copyright, trademarks, designs, patents, goodwill, and related protections. We reserve the right to pursue infringement claims worldwide—whether registered or not.
This agreement does not transfer any intellectual property rights owned by the platform or third parties. All such rights remain with the Noor Al‑Aziziya Center or respective licensors.
Trademarks, service marks, and logos belong to us or licensed parties; other trademarks may belong to third parties. Use of them is not permitted unless you obtain approval.
Our services and original content (excluding trainer uploads) remain proprietary and protected by copyright and trademark laws globally. Unauthorized use is prohibited.
7. Copyright Policy
We respect others’ intellectual property rights and respond to copyright infringement claims.
If you are the copyright owner or an authorized agent and believe your work is used without permission, email info@noor.med.sa with “Copyright Infringement” as the subject, including a detailed notice and a DMCA-style request.
8. Limitation of Liability
The Noor Al‑Aziziya platform is not liable for any indirect, incidental, special, punitive damages, including lost profits or reputation, due to inability to use services, even if notified of potential damage.
Our sole liability is limited to the fees you paid for access, subject to our refund policy.
9. Account Suspension or Termination
We may suspend or terminate your account and access at our discretion, without notice or liability, for any reason, including policy violations.
If you wish to close your account, simply stop using the service. Certain provisions (e.g., IP rights, disclaimers, indemnities, liability limits) will survive termination.
10. Indemnification
You agree to indemnify the platform operator, its owners, employees, and agents against any liabilities, losses, damages, or costs (including attorneys’ fees) resulting from third-party claims arising from your content, misuse of services, or unlawful behavior.
11. Governing Law
These terms are governed by the laws of the Kingdom of Saudi Arabia, excluding conflict-of-law rules.
Our failure to enforce any right or provision does not waive them. Any invalid or unenforceable provision will be severed; the rest remain valid.
This agreement constitutes the entire agreement regarding the services, superseding prior agreements.
12. Dispute Resolution
The Saudi courts have exclusive jurisdiction over disputes, and you waive your right to litigate in foreign courts.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
13. Changes to the Service
We reserve the right to modify, suspend, or discontinue the service or related materials at any time without notice. We are not liable for any disruptions.
Access to parts or all of the service may be restricted for users, including registered users.
14. Changes to Terms
We may update these terms by posting revised versions on the website. It is your responsibility to review them periodically.
Continued use after revision means acceptance. If you do not agree, you must stop using the service.
15. Agreement Acknowledgment
By using this and related services, you confirm that you have read and agree to be bound by these terms.
16. Policy Updates
We may update these policies periodically. For significant changes, we will notify you via a prominent email to your contact address or through the service.
Unless stated otherwise, changes take effect upon posting. You can review past versions at noor.med.sa.
If you have questions about privacy or procedures, contact us at info@noor.med.sa.